How to Play Poker Videos
How do I deposit money with Epassporte to my Pokerstars Account?
I made an epassporte account and had loaded minimum amount into the epassporte, but when I go into pokerstars and try to deposit money through epassporte...it says Processing and than tells me it is Declined..by the way when I looked at the steps on pokerstars for the transfer procedure of epassporte to pokerstars, it said that I should be able to see a window that pops up and asks me for my epassporte name and password when I try to deposit..but I don't see that.I only see the processing part and then it says declined...??????...I already put money in my epassporte...so Why Doesn't it work??? someone please help me???
Public Comments
- Never had a problem with epassporte.com and poker stars. I'd email support at poker stars and ask them what is going on. The only thing I can imagine is if you are trying to deposit too small an amount.
- I've never had a problem with epassporte either. However you should do the following: 1. Go to epassporte and verify your username and password. Verify that you did load money into the account, either by credit card or bank account. If it's through your bank account it will take several before the funds are transferred. While there CALL epassporte (will be on hold 5-10 minutes). 2. If everything is ok with epassporte try Pokerstars again. Please do the following: a. Click "Buy chips" b. Another windows pop up for epassporte. Click the Deposit button. c. You'll get another window put in the exact amount you have in your epassporte account. Remember if you deposited $50 epassporte receives $5 of that, so actually you only have $45 to deposit. d. You will need to put in your epassporte username and password and then do the verification code. If you do all that it should work. If not then contact Pokerstars support via email.
- It can sometimes take up to 1 week for the money to actually be in you E-Passporte account. The date your deposit will appear is given when you try to initially deposit, and is usually 1 week later.
