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Why havent i recieved my tournament winnings from pokerstars?
I won a satellite tournament with a 70 fpp buy in and i came in first but i didnt recieve my winnings of 700 fpp.
Public Comments
- Go to E mail support. They are very prompt.
- Either email them, or wait a while. They don't process it immediately, so if you've only just won wait a few mins and refresh again. :)
- Are you sure that 700 fpp was the prize? If it was a satellite tournament, then the prize is an entry into another tournament. If the prize was 700 fpp, then it really wouldn't be a satellite, would it? I've played 70fpp sattys into the Sundat 200 grand tourney, are you sure that isn't what you did?
- Pokerstars does not run tournaments where you can win fpp points. You won a 70 fpp buy-in satellite for the Sunday 200 grand. Open Pokerstars, click on the "Requests" tab, and then click on "Tournament Tickets." You should see that you won an entry to the Sunday 200 Grand tournament.
- I'm guessing it takes a while. Congrats on your victory, that's awesome!! Try support. The pokerstars support IS very prompt, as the other guy said.
- Also check under Requests> Registered in tournaments
